Do I Need To Register My Asrock Motherboard

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Question owned asrock mobo dies afterward two years, manufacturer warranty has 3 years? coverage?

• Thread starter virus9028
• Offset date November 17, 2019

Jun 28, 2018

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• #i

hi i never overclocked my motherboard, ive owned it for ii years. the warranty sais it covers 3 years. would asrock supersede my board when they find theres been no tampering and its more a malfunction... everything was keen only had game crashes when i dont update gpu drivers ... my reckoner zapped me when i pressed the ability button at first i thouht information technology was the psu merely turns out its the mobo. my local in town pc tech said to see what answers i can dig up for warranty. hes helping me fix it, i never overclocked at all never not one time, im new what does warranty mean,

im then distressing i blew all my greenbacks at this pc

all in all , (all other parts are okay) but would asrock be able to give me the same motherboard or equal to it

asrock b250 gaming k4 motherboard specs and warranty details
https://www.newegg.com/p/N82E16813157748?item=N82E16813157748

February 19, 2013

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• #iii

how-do-you-do thanks for the response i bought this mobo early on 2017 from newegg... where can i find the serial #? i threw out the box but i can find some other from my pc tech if i need to send it dorsum

Mar 16, 2013

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• #5

hey do i need the original box for return? i have the io plate and manuals just non the box

Oct xiii, 2004

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• #6

hey do i demand the original box for return? i take the io plate and manuals only not the box

no but you'll likely need a proof of buy and then go to newegg and get a copy of a recipt or invoice. yous should exist able to get a re-create by going into your club history

December 28, 2009

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• #7

I'grand in the United states of america, purchased the exact same MB & ASRock repaired mine, although had to pay for shipping to them, plus $50 for bent pin repair.

The trouble was, Newegg would had exchanged the MB, I had yet to check it (a lesson learned), was buying components to build a PC every bit funds & promos to include rebates were available. So within extended vacation exchange/refund period at Newegg, had everything to start a build, but has to get some extras.

However, because I filed for the rebate, Newegg denied the exchange, although they agreed with me that the box may had been open up, every bit one of the SATA cables & M.2 screw were missing. So after a lot of back & forth emails, I contacted the BBB for that area, they got involved & Newegg gave me $75 to settle the case.

Which was plenty to encompass the postage & the $l mentioned above for bent pins, by then, had the MB for over a year (the side by side holiday flavour had passed). So I can't blame information technology all on Newegg, I should had checked the MB before sending a rebate in & accept since always exercise.

Equally for ASRock, they'll award their three year warranty, as long as the serial number on a yellow sticker which you take to provide beforehand is even so in that location. And there'southward no aptitude pins, if so, they'll charge $l & if you refuse to pay information technology'll be returned the way it was received.

I've been using the PC with that MB as my chief one since information technology arrived & I built, has ran like a gnaw. And then they evidently practise a corking job of refurbishing these, although with bent pins, ane doesn't get the original MB dorsum, they send it back to Asia & send the customer some other. As long as at that place's no bent pins or other impairment that's aberrant, ASRock will even so accolade the residual of the three year warranty. Otherwise, one that has bent pins or other issues not caused by manufacturer defects will receive a 90 day warranty & the rest of the three years are gone.

Turnaround time is generally fast, I received mine around two weeks later I dropped the bad at USPS, a faster experience than I had with both ASUS & MSI (both of these weren't my hardware, rather work being done for others). Kudos for ASRock in getting the product back to me fast. Be sure to NOT include whatever cables, the I/O plate or anything other than the motherboard (except plastic cap covering the CPU socket), otherwise won't be returned. It'southward recommended to apply the box it came in, or a MB box of the same size if wanting to keep the original, as they flip over any one-time box on hand to ship to customers. Mine came in a 990-FX box, I called to see if they had spares to sell & was told no, that their stock was for RMA'south only. Of course, equally long as the MB is protected, you tin use any available box it'll fit in. Just think, the larger the box, the more aircraft charges volition be. It may be all-time to utilize one of the boxes provided past USPS it'll fit into, as the price is included in postage stamp & will become to ASRock RMA center fast.

Equally captaincharisma stated to a higher place, make sure to have all documentation required. While this volition also be needed for filing for the RMA, be certain to include, per their education, everything asked for. This will require the original receipt, plus existence sure to have the RMA # on the exterior of aircraft box in 2-3 places (I made iii copies of the number & taped on every side). One misstep will hateful having to do a RMA twice, as they'll return the box as received w/out all instruction followed. If in incertitude, telephone call and ask. The RMA email will plainly land what to exercise, including where to ship the MB. Exist sure to insure the package for it's worth, I told the post role clerk $200 ($100 was included). ASRock assumes no liability for damaged packages, that's why I paid the less than $2 more for the extra $100 of protection. Be sure to pad the MB well & if you still have information technology, install the protective encompass for CPU socket.

At whatsoever rate, here's the specs of the PC with the aforementioned Z97 Extreme6 MB, it's rocking a (de-lidded) i7-4790K overclocked to 4.5 GHz & running 32GB of GSKILL Trident X 2400 MHz RAM, in XMP Way #2, EVGA GTX 1070 FTW & Noctua NH-D15 for cooling, in a Fractal Blueprint R5 case.

http://speccy.piriform.com/results/K8Vmqru2sdFfSV0VGzkG3kx

As pricey as Z97 MB's are getting on eBay & all the same rising, have another merely similar this one (although purchased on Amazon while fighing Newegg over this one), booted perhaps 3-4 times per yr, while this 1 runs 12-sixteen hours days. Will probable sell this MB within a twelvemonth, or by the stop of 2020 & put the other which has notwithstanding to encounter a week'due south of usage to piece of work. 1 affair for sure, the ASRock Z97 Extreme6 has been a peachy MB, was amid the first to have Ultra K.ii slot (plus another for SATA-three) & would be one of the few Z97 models which had Ultra M.two period, virtually of the residual had the Gen 2 (or 10Gbps) slot. The only fashion for about to have Ultra Yard.2 were to install an add in card to the 2nd GPU slot to add any NVMe SSD desired.

No complaints here, tough MB & ASRock has been long a leader!

Good Luck with the repair, please proceed u.s. informed of progress. This lets other members know how ASRock RMA process compares to the contest. Service after the sale is a big deal.

Cat

Jun 28, 2018

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• #8

Hello i called asrock and everything is going polish they gave me an rma # and i shipped out my mobo today. Asrock didnt mention a shipping label merely thats fine, i paid two day shipping itll go there mon. I waited ii days just like the automated e-mail told me merely they were very frequent on helping me figure out my information... Right at present im merely waiting.. My pc technician sais its the chipset that went bad

Jun 28, 2018

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• #9

Sad completely forgot about this thread. They switched information technology to a better mobo i remember, not sure if its new or stock-still yet only all i know i got a improve board and so my b250 i think i got an h270 every bit it seemed on the phone. I had no damaged pins so no mention of that. Delivered it mon before thanksgiving and should go far dec 12.

I couldnt wait, i bought a new lga 1151 board on newegg luckily. My pc tech sais motherboards e'er neglect after one to 3 years so i have one actress mobo as spare

Tech only charged me 60... Newegg parts 190 for mobo, case and cpu cooler.. Paid 20 for shipping to asrock

The tech knew if the cpu was expert, where the motherboard had the problem, if all other parts were skilful, hes saving my data, charged me squeamish cost... Hes a saint and very serious

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• #10

My pc tech sais motherboards ever fail afterward ane to 3 years

I never had a mobo dice. My longest lasted from 1994 to 2015. I then trashed the whole PC since the HDD died and was difficult to supervene upon. I would however supervene upon that tech.

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Do I Need To Register My Asrock Motherboard,

Source: https://forums.tomshardware.com/threads/owned-asrock-mobo-dies-after-2-years-manufacturer-warranty-has-3-years-coverage.3545643/

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